Meet Your Host
Mike Johnston, CPhT
Mike Johnston, CPhT, is the Founder and CEO of the National Pharmacy Technician Association (NPTA). Under Mike’s strategic vision and leadership, NPTA has become the world’s largest professional membership organization for pharmacy technicians, with over 80,000 members in the United States and from around the world. Mike is the author of nine best-selling pharmacy technician textbooks and training manuals, as well as the Publisher of CPhT CONNECT magazine. In addition, Mike serves as the only voting pharmacy technician member of the United States Pharmacopeia (USP). Mike’s mission is to serve as a respected and trusted advocate for pharmacy technicians and to work towards the elimination of preventable medication errors. He holds a B.S. with honors in Business Management and Ethics from Dallas Christian College.
Meet Your Keynote Speaker
Dan Schneider, Pharm D, Subject of Netflix's Documentary "The Pharmacist"
Dan Schneider is 70 years old and believes sharing his hard-found wisdom will benefit others.
He married his high school sweetheart (Annie) in 1970. She worked and he went to school and worked part-time. He became a Pharmacist in 1975 and she became a stay at home Mom. Their son Danny was born 9/27/1976. Lil Danny was a blond haired blue-eyed beautiful boy. They say he brought them much joy. Their daughter Kristi came along in 1980 and completed what many called The Griswald family. Station wagon, family trips, and a 17-foot Christmas tree.
Then on 4/14/1999 their wonderful life changed. Their son was murdered while attempting to buy drugs. He had been a polite kid, compassionate, peaceful, no fights, no detentions. Only drug issue was he occasionally smoked pot, or so they thought. They were shocked, devastated, ashamed and blamed there selves for a while. After briefly doubting and being angry with God, they became closer to their faith than ever. Dan had to go find his son’s killer. He asked God for help and protection for himself and the witness, and promised that if he could get killer off the street; he would go on a mission for God. He would educate parents, youth and do anything to reduce the drug and addiction problem and prevent tragedies such as happened to his family.
Their story is told in the Netflix docuseries “The Pharmacist”. Their story is not over, it is still being written has Dan strives to build a nationwide movement to end the Opioid and Addiction Pandemic that has killed nearly a million since their son died. Annie and Danny call their Mission “The Tunnel of Hope”. as they hope to bring light to this dark National Tragedy.
Learn More: Tunnel of Hope
Dr. Rhea Elizabeth Angeles
Rhea Elizabeth Angeles is the Executive Fellow at the Pharmacy Technician Certification Board (PTCB). Although originally from Piscataway, NJ, Rhea attended pharmacy school at Hampton University, located in Hampton, VA, and graduated with her Pharm.D. degree.
Prior to entering pharmacy school, Rhea was a pharmacy technician for four years, and a PTCB-certified pharmacy technician for one year. Her prior experience made the fellowship an ideal position for her to assist in advancing the profession of pharmacy technicians.
Dr. Verne Betlach, PharmD
Dr. Verne Betlach received his pharmacy degree from the University of Minnesota’s College of Pharmacy and founded his own compounding-only pharmacy, operating the Minnesota business for nearly two decades before selling it and moving to Florida (too cold in MN!).
While specializing in compounding for over 30 years he provided therapeutic concepts and formulations for providers and patients. Dr. Betlach was also a former pharmaceutical consultant with the Professional Compounding Centers of America (PCCA) and is currently a Pharmacy Inspector with the Pharmacy Compounding Accreditation Board, a division of Accreditation Commission for HealthCare (ACHC).
He is currently an Associate Consultant for Gates HealthCare, a multidisciplinary consultant company.
Lindsey Bradford, CPhT
Lindsey Bradford is the Founder of LW Pharmacy Technician School where she currently serves as the Program Administrator. Lindsey completed her Pharmacy Technician studies in 2007 and she went on to further her education as an IV Certified Pharmacy Technician in 2017 at Austin Community College. Her experience includes classroom instruction, retail, sterile compounding, insurance billing, policies & procedures development, pediatric pharmacy, and new employee training.
Her knowledge and expertise has advanced her into the role of a Pharmacy Technician Consultant; coaching licensed pharmacy technicians across the country on how to advance their career to the next level.
Keyerra Buckley, CPhT
Bio: Keyerrá Buckley is a CPhT with five years of experience and extensive knowledge of various pharmacy environments. She has a passion for healthcare and quality improvement methods that build loyalty and success factors for organizations, care teams, and individuals. Her enthusiasm to help technicians develop their craft has led her to her current role as a Pharmacy Technician Instructor.
Ryan Burke, PharmD
Ryan Burke, PharmD, is the Director of Professional Affairs at PTCB, where he serves as a liaison to state and national pharmacy associations, state boards of pharmacy, and pharmacy technician organizations. He closely follows state legislative and regulatory changes that may impact pharmacy technician practice and monitors trends related to pharmacy technician education, training, and certification requirements.
Before joining PTCB in August 2018, Ryan worked at the American Pharmacists Association in practice and professional affairs and governance roles. He also has experience working as a PTCB CPhT at Walgreens.
Ryan earned his PharmD degree from the University of Louisiana at Monroe College of Pharmacy and completed a post-graduate residency program in Association Management and Leadership with the APhA Foundation
Dr. Lekeshia Bush, PharmD
Born and raised in St. Petersburg, Florida, Lekeshia attended Florida Agricultural and Mechanical University where she obtained her Doctor of Pharmacy degree in April 2000. Dr. Bush has practiced in the community setting, VP of an independent pharmacy, as a clinical pharmacist in hospitals, and currently as a Specialty Pharmacy Manager. Becoming a Specialty Pharmacist has broadened her scope of practice and allowed her to touch patient lives more intentionally through researching patient assistance programs, facilitating the prior authorization process, aiding in finding resources such as housing, affordable healthcare, and food co-ops. This newfound ability to treat the whole patient has given Lekeshia a deeper drive to aid in care and human resource access. She is an Adjunct Assistant Professor at Larkin University and Ambulatory Care I Preceptor for Florida A&M University. She is an accredited HIV Pharmacist through The American Academy of HIV Medicine and spends ample time in the community advocating for HIV testing, treatment, prevention, and wrap around services. Dr. Bush is the creator of a podcast titled , "The Big Sex Talk with Dr. KB" to improve conversations about sexual health between youth and their guardians. She champions comprehensive sex education as a way to reduce the burden of HIV in some of the hardest hit zip codes in Miami- Dade county. Her passions include community involvement to inspire youth, improving health literacy and education, and reducing the burden of HIV in underserved communities. She is married with a teenaged daughter and son. She enjoys traveling, crafting projects, planning family reunions, cooking, and dancing.
Dr. Liza Chapman, PharmD, FAPhA, Vice President of Partnership Development
Liza Chapman serves as PTCB’s Vice President of Partnership Development where she is responsible for developing partnerships with the pharmacy community, including educators, employers, state and national pharmacy associations, and state boards of pharmacy to advance pharmacy technician roles and responsibilities, and medication safety.
Prior to her position at PTCB, Liza was the pharmacy clinical sales manager for the Kroger Co. Atlanta division where she coordinated and managed all patient care services. She has held various volunteer leadership positions including Past President of the Georgia Pharmacy Association (GPhA) and is currently a member of several national professional organizations; APhA, ASHP, and NCPA.
Liza received her Doctor of Pharmacy degree from Mercer University College of Pharmacy. After graduation, she completed a community-based pharmacy residency program in conjunction with Mercer and The Kroger Co.
Staff Coordinator Dwight A. Cokely began his career with the Drug Enforcement Administration in January 1991, where he graduated from the DEA Diversion Investigator Training Academy. Mr. Cokely was promoted to Diversion Group Supervisor in 2005, and assisgned to The Fusion Center, Merrifield, VA. In 2009, Mr. Cokely is currently assigned to the Liaison Section, DEA Headquarters, Arlington VA, which actively communicates and provides guidance to regulated industry, other federal agencies, as well as international, state, and local counterparts. Mr. Cokely obtained his Bachelor of Science degree from St. John’s University and his Master of Divinity from Virginia Union University.
Dr. Ally Dering-Anderson, BA, PharmD, RP, CPhT, CSPT, RPhT, PRS
Dr. Ally Dering-Anderson, BA, PharmD, RP, is a Clinical Associate Professor in the Department of Pharmacy Practice & Science at the University of Nebraska College of Pharmacy. She coordinates and teaches the Law & Ethics Classes, the OTC & Self Care Products Course, the Point-of-Care Testing Course, and the Immunization Course. She is also the preceptor for a Public Policy experiential rotation for senior level pharmacy students. A pharmacist immunization advocate, Ally has given more than 40,000 immunizations during her career. Ally was the 2015 Teacher of the Year for the College of Pharmacy and was named a Fellow in APhA in 2017.
Ally served as the 2019 President of the Nebraska Pharmacists Association.
Ally is a graduate of Doane College in Crete, Nebraska and the University of Nebraska College of Pharmacy. She has been a licensed and practicing pharmacist in Nebraska and Iowa for over 30 years. She served as the Assistant Executive Director of the Nebraska Pharmacists Association for 13 years and worked the “vampire shift” for Walgreens.
Ally has spoken nationally and internationally on pharmacy topics.
Dr. Jerrica Dodd, PharmD
Dr. Jerrica Dodd is a pharmacist, entrepreneur, coach and leader.
She holds a Doctor of Pharmacy degree from Florida Agricultural and Mechanical University, a Master of Science in Pharmacy Administration from The Ohio State University, and a Master of Science with a focus in Applied Pharmacoeconomics from the University of Florida. She completed her pharmacy practice and administration residency at The Ohio State University Medical Center.
Her recent educational pursuits have been completion of a Nutrition Health Coaching Certificate from the Institute of Integrative Nutrition.
Currently, she is enrolled in the Institute of Functional Medicine and aiming to introduce a functional medicine perspective to the management of member patients of Your Pharmacy Advocate, LLC where she is the founder and CEO.
Dr. Dodd has spoken on many stages across the country and is the proud Executive Editor of PharmaSis Magazine: Celebrating Women in Pharmacy.
Dr. Jennifer Evans, PharmD, BCACP, C-TTS
With a passion for clinical pharmacy, Dr. Jennifer L. Evans has dedicated a career to providing patient care in the ambulatory care setting. Dr. Evans holds a Bachelors of Arts degree in Mathematics from the University of Delaware, Doctor of Pharmacy from the University of Maryland, and completed her ambulatory care focused residency training at Kaiser Permanente, Hawaii. Dr. Evans has worked in the federal and private sectors developing the clinical pharmacy technician role.
Dr. Michael J. Gaunt, PharmD
Michael is a Medication Safety Analyst and Editor at the Institute for Safe Medication Practices (ISMP), which he joined in 2004. Michael co-coordinates the ISMP National Medication Errors Reporting Program (ISMP MERP) and the ISMP National Vaccine Errors Reporting Program (ISMP VERP). In this role, he works collaboratively with the US Food and Drug Administration (FDA) to advocate for nomenclature, packaging, and labeling improvements to reduce the risk of error. He participates in on-site risk assessments in health care systems, particularly their ambulatory care areas, and community pharmacies to assess risks and identify opportunities to improve safety and reliability. Michael also serves as the editor of the monthly ISMP Medication Safety Alert!® Community/Ambulatory Care newsletter.
Michael is one of the project leaders for the Hospital and Healthsystem Association of Pennsylvania (HAP) Hospital Improvement Innovation Network’s (HIIN) Adverse Drug Event (ADE) Project, a collaborative project engaging healthcare organizations to improve reliability and reduce and prevent patient harm from the use of anticoagulants, insulins, and opioids. He also represents ISMP at several organizations and partnerships, including the National Coordinating Council for Medication Error Reporting and Prevention (NCC MERP), the Centers for Disease Control and Prevention (CDC) PROTECT Initiative, and the Partnership for Health IT Patient Safety. Michael has made contributions to medication and health information technology safety science as a member of various grant-funded research teams. He has published articles in the patient safety and pharmacy literature, including a monthly column in Pharmacy Times.
Michael received a Bachelor of Arts in History from the University of Notre Dame and a Doctor of Pharmacy with a Certificate in Drug Safety from Temple University School of Pharmacy.
Zachary Green, CPhT
Zachary Green, a PTCB certified technician since 2008, currently serves as the Associate Director of Partnership Development at PTCB. In this role, he manages the accounts of educator and employer programs as well as assists with the various activities surrounding PTCB’s stakeholder relationships. Prior to joining PTCB in 2013,
Zachary worked in the field as a Pharmacy Technician at Mount Carmel West Hospital in Columbus Ohio. He earned his Bachelor of Arts with research distinction in Public Affairs and Public Health at The Ohio State University.
Michelle Hill, CPhT, MBA
Michelle Hill is an award-wining educator and speaker who takes great delight and empowering others. Michelle has been in the pharmacy industry for 20 years and has worked in higher education for the last 10 years serving students as a program director, instructor, and academic advisor. Michelle was the 2019 Teacher of the Year and Rick Perkins Award winner at West Georgia Technical College (WGTC) and first runner up for the Technical College System of Georgia. While at WGTC her accomplishments included, managing, and overseeing a quarter million-dollar lab and classroom renovation project, and developing and expanding course offerings from only a certificate to include diploma and degree awards. Michelle now works as a Program Mentor at Western Governors University where she continues to coach students in the College of Health Professions to success.
Michelle earned her Bachelor of Science degree from Herzing University and went on to complete her Master of Public Health with a concentration in Health Informatics from Augusta University.
Michelle fuels her passion to empower others through Michelle Hill Consulting LLC, a goal attainment advisory service that helps clients set, pursue, and obtain their goals through an individualized approach.
Mitch Larson, an Iowa native, graduated from the University of Iowa with a Bachelor’s Degree in Entrepreneurship while simultaneously founding and serving as chief marketer for Spectator, a fundraising software startup. After his startup experience, Mitch directed the marketing and sales operations for a digital marketing agency located in Iowa City. Mitch now utilizes his extensive expertise to lead the telepharmacy education efforts as an employee of TelePharm, a Cardinal Health company. He gives presentations across the country with the goal of increasing the awareness and education around the practice of telepharmacy in the U.S.
Lakeisha Mayo, CPhT
Lakeisha Mayo, a pharmacy technician for 24 years, currently serves as a Pharmacy Technician Supervisor which allows her to support her passion of pharmacy technician advocacy and growth.
With a background in research and development, long term healthcare, retail and hospital, Lakeisha has had the opportunity to work alongside health system leadership to provide excellent patient care while overseeing the medication and reconciliation program at Cone Health.
Erin Michael, MBA, MS, CPhT
Erin Michael, MBA, CPhT, joined PCCA in July 2006. During her tenure at PCCA, she has served as a Territory Manager, Member Development Specialist, CPMS Sales and Marketing Consultant, Regional Sales Manager- West Coast, and currently holds the position of Director of Outside Sales for PCCA. Erin has worked in pharmacy for more than 25 years, of which 20 have been in the specialties of community pharmacy and compounding. Prior to PCCA, she worked for an independent pharmacy in Northern California where she was the General Manager of multiple locations. Erin was instrumental in developing and implementing programs to promote and grow the compounding and traditional parts of that business. In 2007, she received her MBA from American Intercontinental University in Atlanta, Georgia and her MS from the University of Alabama in 2017. She has been recognized as PCCA’s Technician of the Month in August 1999 and California Pharmacist’s Association Technician of the Year in 2003. Most recently, Erin was recognized as the first female and first pharmacy technician to receive the Steven C Feldman Compounding Award by California Pharmacist’s Association.
Dr. Jill Paslier, PharmD, CSP
Jill Paslier is the 2020-2021 International Medication Safety Management Fellow at the Institute for Safe Medication Practices (ISMP). Prior to starting this fellowship, Jill was involved in developing workflows and clinical services for a new specialty pharmacy with Banner Health near Phoenix, Arizona. Jill developed and chaired the pharmacy Quality Council which included error tracking, adverse drug event review, proactive risk assessments, and writing and managing over 100 policies and procedures. Jill worked with the core accreditation team to achieve URAC and ACHC accreditations. She was also the primary preceptor for students, interns, and residents.
Her professional interests include working on projects to improve patient safety, optimizing pharmacy workflows, helping pharmacies align with accreditations, regulatory bodies and contracts and educating others about medication safety best practices.
Jill is from Plymouth, Minnesota and received a BS in Biochemistry and a BA in French from Calvin College in 2009 and a PharmD from the University of Minnesota College of Pharmacy in 2014. She achieved her Certified Specialty Pharmacist (CSP) Certificate in 2017 and ASHP/ISMP Medication Safety Certificate in 2018.
Miranda Peek, CPhT
Miranda Peek is a Clinical Manager in the Inpatient Pharmacy at Gundersen Health System in La Crosse, WI. Miranda’s responsibilities include leading and developing the pharmacy technicians and support staff in our department. Additional duties include, oversight of medication management, daily workflow operations, diversion oversight and technician advancement.
Miranda currently serves as the outgoing president of the Pharmacy Society of Wisconsin (PSW) Pharmacy Technician Board, which Miranda has been a member of for four years. Miranda is passionate about advocating for technicians and the advancement of the pharmacy technician role.
Cassi Prosper, CPhT
Cassi Prosper is a Certified Pharmacy Technician with over 19 years of experience in multiple Pharmacy Technician leadership roles. Experienced in Community Pharmacy, Hospital Pharmacy and Long Term Acute Care she is currently a Pharmacy Buyer for a Community Hospital as well as a Program Director and Lead instructor for her local Community College’s Pharmacy Technician Program. Her passion is to teach others and mold the minds of Future Phenomenal Pharmacy Technicians. When she is not busy in her many roles in the Pharmaceutical Industry she enjoys camping, fishing and kayaking with her son and husband.
Formed by a collaboration of pharmacy societies and associations across the United States, PTCB became the first certification organization for pharmacy technicians. PTCB is the only non-profit pharmacy credentialing organization in the US, which allows them to maintain transparency.
PTCB set out to advance medication safety by credentialing technicians who are qualified to support pharmacists and patient care teams in all practice settings.
Since their founding almost 25 years ago, they have continued to update and develop credentials that reflect current best practices in patient care. Their commitment to excellence has made PTCB's programs the most widely accepted credentials for pharmacy technicians across the country.
Learn More: PTCB
Dr. Stacey Schneider, PharmD
Dr. Schneider is a licensed pharmacist in Ohio and Florida and has completed a residency in primary care at the John Cochran VA Medical Center in St. Louis, MO in conjunction with earning a teaching certificate in affiliation with the St. Louis College of Pharmacy. She has practiced in the community as a clinician and has been the director of medication management services as well as establishing health/wellness and immunization clinics. Dr. Schneider has transitioned into academia teaching both medicine and pharmacy students and her teaching and scholarship have focused on communication skills, clinical interviews, patient assessment, professional identity development, mentorship and women’s health. She has been certified as an instructor in Mind Body Medicine through the Georgetown University College of Medicine and has led several workshops focused on various techniques that involve self-awareness, meditation, reflection and wellness and is the founder of RaeofLight, LLC.
Learn More: Rae of Light Mind-Body Medicine Classes
Dr. Amy Summers, PharmD, BCSCP
Amy Summers, PharmD, BCSCP is a consultant for Restore Health Consulting, specializing in business, operations, quality assurance, and regulatory compliance matters for the compounding industry. Dr. Summers has spent her entire career as a pharmacist in various settings centered around non-sterile and sterile compounding as well as pharmaceutical manufacturing. She has formerly served as Director of Operations and Pharmacist in Charge at a handful of specialty pharmacies and also as Managing Director of a 503B outsourcing facility. With extensive experience in USP <797>, USP <795>, USP <800>, PCAB accreditation, state Board of Pharmacy and FDA compliance and inspections, cGMP, and 21 CFR 211, Dr. Summers also serves as an expert witness for all matters related to pharmacy compounding, and provides evidence review, reports and testimony.
Abbey Tennant, CPhT
Abbey Tennant began her pharmacy career 6 years ago when hired for an Entry Level Pharmacy Technician position for Meijer. During the last 6 years of her career with Meijer, Abbey has risen to the role of Lead Pharmacy Technician at her home store in South Haven, MI; she is also a trainer for the Grand Rapids market.
Recently, Abbey earned her certification through PTCB as a CPhT, and her immunization certification through Wayne State, allowing her to administer vaccines.
Aimee Torre, CPhT
Aimee has been a practicing pharmacy technician for 3 years now. She has worked in retail, closed door pharmacies but has recently found her passion in managed care pharmacy. She has helped pioneer the improvement of pharmacy quality measures under CMS guidelines in institutions such as Cedar-Sinai Medical Foundation and currently in Providence St Joseph Health – Facey Medical Foundation. She prides in advancing the role of pharmacy technicians in the health care team.
Devin Wallace, CPhT, CSPT, RPhT, PRS
Devin Wallace is the Founder and President of Wallace Ventures Medical Sales and Consulting. Devin is a nationally Certified Compounded Sterile Preparation Technician, Certified Pharmacy Regulatory Specialist, and Certified Green Belt in Lean Six Sigma. He is a consultant for human and veterinary facilities relating to state and federal compounding regulatory compliance.
In late February 2020 he volunteered to join the frontline healthcare staff at the nation’s first hospital dedicated to strictly COVID 19 patients in Minnesota.
Learn More: Wallace Ventures